Privacy Notice

GiveItPoints

Last updated: March 2026

This privacy notice explains how GiveItPoints collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller for your personal information is:

2. Data We Collect

We collect the following categories of personal data:

Account Data
  • Email address — used as your unique identifier and for account login
  • Display name — how you appear to other team members
  • Password — stored securely using bcrypt hashing (we never store plaintext passwords)
  • Account creation date — when you registered
  • Last activity date — when you last used the application
Team Data
  • Team memberships and roles (facilitator, member)
  • Voting history and session participation
Organization Data
  • Organization memberships and your role within each organization
Support Data
  • Support tickets you submit and associated comments
Payment Data (via Stripe)
  • Last 4 digits of your payment method
  • Billing history and subscription status
  • Full payment card details are handled exclusively by Stripe and are never stored on our servers
Technical Data
  • Session cookies and CSRF tokens
  • IP addresses recorded in admin audit logs
Analytics Data
  • Page views and usage patterns collected via Google Analytics (only when you have given consent)
3. Legal Basis for Processing (GDPR Article 6)

We process your personal data under the following legal bases:

Legal Basis Purpose
Contract Performance
Art. 6(1)(b)
Account management, team features, voting sessions, subscription services
Legitimate Interest
Art. 6(1)(f)
Security and fraud prevention, service improvement, admin audit logging
Consent
Art. 6(1)(a)
Analytics cookies (Google Analytics), marketing communications
Legal Obligation
Art. 6(1)(c)
Retention of financial and payment records for tax and legal compliance
4. Third-Party Data Processors

We share data with the following third-party processors, each operating under a data processing agreement:

Processor Purpose Data Shared
Stripe
stripe.com
Payment processing Email address, subscription data, payment details
Google Analytics
analytics.google.com
Website analytics Anonymized usage data (requires your consent)
Mailgun
mailgun.com
Email delivery Email address, email content
Google reCAPTCHA
google.com/recaptcha
Bot protection (when enabled) IP address, browser data
5. Cookies & Tracking
Cookie / Mechanism Type Purpose Consent Required
Session cookie Essential Maintains your authenticated session (12-hour expiry) No
CSRF token cookie Essential Protects against cross-site request forgery attacks No
Guest token cookie Essential Identifies guest users for team participation No
Google Analytics cookies Analytics Collects anonymized page views and usage patterns Yes — explicit opt-in

Email tracking: We do not track email opens or link clicks. Service emails are delivered via Mailgun without open or click tracking enabled.

6. Data Retention
Data Category Retention Period
Active accounts Retained while the account remains active
Inactive accounts Retained indefinitely until the user requests deletion. You can delete your account at any time from your account settings.
Teams Retained while the team remains active
Payment records Retained as required for legal and tax obligations
Admin audit logs Retained for security and compliance purposes
7. Your Rights (GDPR Articles 15–22)

As a data subject, you have the following rights regarding your personal data:

Right Description How to Exercise
Access
Art. 15
View all personal data we hold about you View your data (requires login)
Erasure
Art. 17
Delete your account and all associated data, including team memberships, support tickets, notifications, and organization memberships Delete your account (requires login)
Rectification
Art. 16
Correct inaccurate personal data Update your profile in account settings
Data Portability
Art. 20
Download your data in a machine-readable format (JSON) Download your data (requires login)
Object
Art. 21
Object to processing based on legitimate interest Contact support@giveitpoints.com
Restriction
Art. 18
Restrict processing of your data Contact support@giveitpoints.com
Withdraw Consent
Art. 7(3)
Withdraw previously given consent at any time without affecting prior processing Manage cookie preferences via the consent banner
Lodge a Complaint
Art. 77
File a complaint with a supervisory authority if you believe your rights have been violated Contact your local data protection authority
8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Password storage: All passwords are hashed using bcrypt before storage
  • Jira API token encryption: Tokens are encrypted using AES-256-GCM
  • Transport security: All data in transit is protected with SSL/TLS encryption
  • CSRF protection: Cross-site request forgery protection is enabled on all state-changing operations
  • Access control: Role-based access control restricts data access to authorized users and administrators
9. International Data Transfers

Your data may be processed in the United States by our third-party processors, including Stripe, Google, and Mailgun. Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Children's Privacy

GiveItPoints is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided us with personal data, please contact us at support@giveitpoints.com and we will promptly delete the data.

11. Changes to This Notice

We may update this privacy notice from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this notice periodically.

Last updated: March 2026

12. Data Subject Access Requests

You can exercise most of your rights directly through our self-service tools:

If you are unable to use the self-service tools or wish to make a formal data subject access request, contact us at support@giveitpoints.com. We will verify your identity and respond to all requests within 30 days as required by GDPR Article 12.

13. Contact & Complaints

If you have questions about this privacy notice or how we handle your personal data, please contact us:

support@giveitpoints.com

You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your personal data has been processed in violation of applicable data protection laws.